*SCAPE Wildcard Membership

1.1 By applying for and registering as a *SCAPE Wildcard member via the mobile application or website, the applicant agrees to *SCAPE’s Terms of Use, Privacy Policy and these Membership Terms and Conditions. Application for membership constitutes acceptance of all applicable terms.

1.2 The Terms of Use govern access to and use of the *SCAPE mobile application and website, while these Terms and Conditions apply specifically to participation in the *SCAPE Wildcard membership programme.

1.3 *SCAPE Co., Ltd. (“*SCAPE”) reserves the right, at its sole discretion, to approve, reject, suspend or terminate any membership application or account without the obligation to provide reasons.

1.4 Each *SCAPE Wildcard membership account is issued to an individual only. It is non-transferable and non-refundable.

1.5 Membership registration will require sign up via Singpass verification, in accordance with *SCAPE Co. Ltd.’s Data Protection Policy, the Ministry of Culture, Community and Youth’s (MCCY) data collection and governance, where applicable.

1.6 *SCAPE Wildcard membership is free of charge and does not have an expiry date unless terminated in accordance with these Terms and Conditions.

1.7 Membership points are subject to expiry and cannot be suspended, extended, reinstated or carried forward once expired.

1.8 The Singpass account and email address used during registration cannot be changed after successful sign-up. Member may write in to membership@scape.sg to request for change. Request may be subject to verification with valid document.

1.9 A member’s date of birth cannot be amended after registration. Requests for amendment must be submitted to membership@scape.sg with valid documentary proof and are subject to *SCAPE’s approval.

1.10 *SCAPE reserves the right to amend, suspend, withdraw or replace any membership benefits, privileges, features or structures at any time without prior notice.

1.11 *SCAPE reserves the right to suspend or terminate a membership account if there is a breach of these Terms of Use, Membership Terms and Conditions, conditions of sale of tickets, programme conditions or any prevailing laws.

1.12 Should *SCAPE discontinue the *SCAPE Wildcard membership programme due to unforeseen circumstances, members will be notified where feasible.

1.13 All personal data collected from *SCAPE Wildcard members will be handled in accordance with *SCAPE Co. Ltd.’s Data Protection Policy.

2.1 *SCAPE Wildcard membership is open to 15 years old and above.

2.2 While membership is open to 15 years old and above, *SCAPE programmes and events are typically catered for youth aged 15 to 35, in line with *SCAPE’s youth-centric objectives.

2.3 Certain programmes, events or benefits may be subject to additional eligibility criteria, including age restrictions, which will be stated where applicable.
2.4 Each individual is permitted to hold one (1) active membership account only.

3.1 *SCAPE may award badges to recognise participation or contribution, including but not limited to:
• Youth Community Network (YCN) badge
• Volunteer badge
3.2 The YCN badge applies to members officially registered under YCN Singapore and does not have an expiry date, unless otherwise stated.
3.3 The Volunteer badge applies to members who meet *SCAPE’s volunteer eligibility criteria and does not have an expiry date, unless otherwise stated.
3.4 Badge eligibility criteria, validity and associated benefits may be amended by *SCAPE from time to time.
3.5 Badges will only be reflected in the member’s account after eligibility checks and verification are completed.

4.1 Points earned will expire one (1) year from the date of accrual, unless otherwise stated.
4.2 Points may be earned through participation in eligible *SCAPE programmes or events, qualifying purchases at participating *SCAPE merchants or partners or selected campaigns or activities.
4.3 Points accumulated are non-transferable, have no cash value and cannot be exchanged for cash or other consideration.
4.4 As part of the *SCAPE Wildcard membership benefits, eligible badge holders and members celebrating their birthday month may enjoy bonus or multiplier points, subject to prevailing programme rules.
4.5 *SCAPE reserves the right to revoke, deduct or adjust points credited if misuse, fraud, misconduct or a breach of these Terms and Conditions of *SCAPE Wildcard membership.
4.6 *SCAPE reserves the right to amend points awarded, redemption mechanics or eligibility criteria at any time without prior notice.

5.1 All ticket purchases made by *SCAPE Wildcard members are subject to *SCAPE’s prevailing Ticketing Terms and Conditions.
5.2 Where applicable, membership ticket privileges will be made available via scape.sg.
5.3 Members may purchase up to four (4) tickets per event at membership prices, subject to availability and event-specific quotas.
5.4 Members must log in using email address registered to their *SCAPE Wildcard membership account at the point of purchase for spending to be tracked.
5.5 Ticketing spend refers to the total amount spent on tickets for *SCAPE organised or collaborated events within one (1) year from the membership start date, excluding booking and processing fees.
5.6 Tickets purchased via third-party platforms not ticketed by *SCAPE will not be eligible for ticketing spend accumulation.
5.7 Ticket purchases and event attendance are subject to the Conditions of Entry applicable to each event and venue. Members and ticket holders must comply with all event requirements, venue rules and instructions issued by *SCAPE or authorised personnel. Failure to comply may result in refusal of entry or removal from the event without refund or compensation.

6.1 Registration for members’ events must be made using the same email address linked to the membership account.
6.2 Members are required to present a valid digital membership card for verification.
6.3 Members must be present for the events or activities that they have successfully registered.
6.4 *SCAPE Wildcard members’ events and activities are subject to limited capacity and availability. Successful registration is required.
6.5 For non-complimentary events, registration will be confirmed only upon successful payment and is subject to availability.
6.6 Registered *SCAPE Wildcard members events and activities are non-transferable.

7.1 Members must present a valid *SCAPE Wildcard membership digital card to enjoy promotions that do not require points at participating *SCAPE merchants and/or partners.
7.2 Promotions requiring points can be redeemed through *SCAPE App.
7.3 Membership promotions cannot be combined with other promotions, discounts, vouchers or privilege cards unless otherwise stated.
7.4 Prices indicated may be subject to service charge and prevailing government taxes.
7.5 Merchants’ and partners’ terms and conditions apply.
7.6 Third-party benefits, where applicable, are available only at selected merchants and on selected products or services. Such benefits are subject to change or withdrawal without prior notice. *SCAPE is not responsible for the performance, quality or fulfilment of any third-party goods, services or offers.

8.1 Venue bookings by *SCAPE Wildcard members must be made through the designated *SCAPE venue booking system and are subject to availability, eligibility and *SCAPE’s prevailing venue booking policies and requirements.
8.2 Where a venue, date or time slot is available in the booking system, the booking may be secured upon successful completion of the booking process and payment, where applicable. Submission of a venue booking request does not constitute a confirmed booking. A booking is confirmed only upon *SCAPE’s approval and successful payment, where applicable.
8.3 Where a venue, date or time slot is fully booked, members may register to be placed on a waitlist. Placement on a waitlist does not guarantee availability or confirmation of a booking.
8.4 *SCAPE reserves the right to manage venue allocations, including prioritisation, amendment or reallocation of bookings, where necessary due to operational requirements, suitability of use, event nature or other relevant considerations.
8.5 Members on the waitlist will be notified if a slot becomes available. Notification will be provided where feasible and confirmation is subject to the member’s timely response and fulfilment of booking requirements. Any offered slot remains subject to completion of the booking process and payment within the stipulated timeframe.
8.6 *SCAPE reserves the right to cancel, amend, suspend or reallocate venue bookings in the event of unforeseen circumstances, operational needs or non-compliance with booking terms or venue rule.
8.7 All venue bookings are subject to venue-specific rules, Conditions of Entry, safety requirements and any additional terms imposed by *SCAPE management.

9.1 Members may request account deletion by emailing membership@scape.sg using their registered email address with membership details.
9.2 Account deletion requests are subject to identity verification.
9.3 Upon deletion:
9.3.1 The account will be permanently deactivated
9.3.2 All points, badges, rewards and privileges will be forfeited
9.3.3 Deleted accounts cannot be reinstated
9.4 Personal data may be retained for a reasonable period where required for legal, regulatory, audit or administrative purposes.

10.1 *SCAPE does not guarantee uninterrupted or error-free access to membership systems or platforms.
10.2 *SCAPE shall not be liable for any loss or delay arising from system downtime, technical issues, maintenance or third-party service disruptions.
10.3 *SCAPE reserves the right to correct any system errors affecting points, benefits or records.

11.1 Members must not engage in misuse, fraud or abuse of the membership programme, including but not limited to submitting false information or fraudulent receipts.
11.2 *SCAPE reserves the right to suspend or terminate accounts involved in suspected misuse and revoke associated benefits without compensation.

12.1 Members consent to receive communications relating to membership administration, benefits, programmes and updates.
12.2 Members are responsible for ensuring contact details remain accurate.
12.3 *SCAPE shall not be responsible for missed communications due to outdated or incorrect contact information.